Your Sleep Referrals
Deserve Better
Than a Fax Machine
iSleep automates every step of the sleep referral workflow—from digital submission to patient confirmation to shipped device. HIPAA-compliant. Zero paper. No phone tag. Save 4+ hours per week on referral management.
The Reality
Managing sleep referrals manually
is quietly burning your team out
If you’ve managed a sleep referral workflow before, you already know these problems by name. Every day without a better system means delayed diagnoses, lost revenue, and compliance risk hiding in plain sight.
Phone tag with patients
Calling patients to confirm shipping addresses and schedule pickups takes your staff off critical work — and half those calls go straight to voicemail. That's 45+ minutes per referral your team will never get back. Multiply that across 20 referrals a month and you've lost a full workday every single week to phone tag alone.
Zero visibility after the referral
You send the referral and you're in the dark. Did the patient receive their test kit? Did they complete the study? Did they return the device on time? Without a tracking system, every outstanding referral is a liability — delayed diagnoses, missed revenue, and compliance risk you can't even see coming.
Lost paperwork and failed faxes
Faxes fail silently. Printouts get misfiled. Referral forms live in email threads nobody checks. When a patient falls through the cracks, it's not just a workflow problem — it's a patient outcome problem, and potentially a HIPAA audit waiting to happen. Paper-based systems have no memory, no alerts, and no accountability.
Weeks of avoidable delays
Manual follow-up processes routinely add 2+ weeks before anything ships. Meanwhile your physician is waiting on results, the patient is losing sleep — literally — and your staff is buried chasing paperwork instead of caring for people. Every week of delay is another week of undiagnosed apnea and untreated risk.
“We sent the referral. We have no idea what happened after that.”
— Something no physician should ever have to say
The Process
From referral to results
in four simple steps
Your clinic submits once. iSleep handles everything else automatically — patient outreach, confirmation, shipping, and results routing.
Submit the Referral
Fill out a simple digital form with patient demographics and physician info. No faxing, no printing, no phone calls — just a clean web form that routes everything downstream automatically the moment you hit submit.
Patient Gets Notified
The patient receives a personalized SMS and email with a secure, time-limited portal link. Your staff doesn't lift a finger after submission — iSleep handles all outreach automatically and on schedule.
Patient Self-Confirms
The patient verifies their identity, confirms their shipping address, signs the patient agreement, and completes payment — all from their phone. Zero staff involvement. Fully HIPAA-compliant at every step.
Results Back to Physician
Once the study is complete and the device is returned, results route automatically to the ordering physician. The referral loop closes on its own — no chasing, no follow-up calls, no wondering what happened.
Average referral-to-ship time reduced from 2+ weeks to 48–72 hours
The Patient Experience
See what your patients
actually experience
This is the portal your patients see after you submit a referral. Clean, mobile-first, and designed to drive completion — not confusion.
iSLEEP
Home Sleep Test
Your Home Sleep Test
Verify your identity to access your personalized portal
Date of Birth
Your info is secured with end-to-end encryption. HIPAA compliant.
Step 1 — Patient verifies identity via DOB
Zero app downloads. Just a link.
Patients tap the secure link from the SMS or email your clinic triggers. They land on a clean, mobile-optimized portal — no app store, no login credentials to remember, no friction between receiving the message and completing the form.
- Works on any smartphone — no download required
- DOB-based identity verification, HIPAA-compliant
- Secure link auto-expires after 7 days
Everything Included
Built for how clinics
actually work
No bolt-ons. No upsells. Everything you need to modernize your referral workflow is included from day one — no surprise add-ons six months in.
Real-Time Dashboard
See every referral's live status — submitted, notified, confirmed, shipped, in-study, returned, complete. One screen replaces a dozen phone calls and eliminates the need for manual tracking spreadsheets. Your team always knows exactly where each patient stands, from any device, at any time.
Automated Outreach
SMS and email sent automatically on your behalf the moment a referral is submitted. Patients receive timely reminders at the right intervals — 24 hours, 48 hours, 7 days — without anyone on your team picking up a phone. Follow-through improves dramatically when outreach is consistent and perfectly timed.
Patient Self-Service Portal
Patients confirm their own information on their own schedule — day or night, weekday or weekend. No receptionist time, no back-and-forth, no chasing. Completion rates are dramatically higher than phone-based workflows because patients engage when it's convenient for them, not when you can reach them.
HIPAA-Compliant by Design
End-to-end encrypted with a Business Associate Agreement (BAA) included at no extra cost — no legal negotiation required. Every touchpoint — form submissions, SMS outreach, portal access, data storage — is built to healthcare-grade security standards from the ground up, not bolted on as an afterthought.
Auto-Shipping + Live Tracking
The device ships automatically the moment a patient confirms their information. Tracking details go directly to the patient via SMS — your team never needs to check on a shipment or field "where is my kit?" calls. Returns are handled the same way: pre-labeled, pre-scheduled, and tracked end to end.
Stuck Patient Alerts
If a patient hasn't responded within 48 hours, your dashboard flags it and your team gets notified. No one slips through unnoticed. Proactive escalation nudges mean fewer lost referrals, better patient follow-through, and measurably higher completion rates across your entire referral volume.
WatchPAT One + Enso Support
Supports both device types and routes each referral to the correct product automatically based on the clinic and physician configuration. No manual selection required per patient — the system knows which track each referral belongs on and handles it accordingly, every time, without exception.
No Software to Install
It lives entirely in a web browser. You and your staff are up and running in minutes — no IT department, no plugins, no lengthy onboarding sessions. If you can open a browser, you can use this system. New staff members are fully productive on day one, not after a week of training.
The bottom line
Save 4+ hours per week on referral management.
That’s 200+ hours per year back to patient care.
Why iSleep
The mission is real.
The infrastructure is proven.
Over 30 million Americans have untreated sleep apnea. The majority won’t get diagnosed unless referring physicians make it easy. Every referral you send is one more patient on the path to treatment.
BAA included at no extra cost. All patient data encrypted at rest and in transit. Built for healthcare from the ground up — not a general SaaS tool with a compliance checkbox bolted on.
We don’t do general healthcare — we do sleep, and we do it right. iSleep was built specifically around the at-home sleep testing workflow. This isn’t a pivot or an add-on feature. It’s the whole product.
“Sleep apnea is a silent epidemic. Getting more patients diagnosed starts with making it easier for clinics to refer them.”
iSleep Mission Statement
Common Questions
Answers before you ask
Everything clinic managers typically want to know before getting started.
Still have questions? or call 775-433-0061
Every day without a digital referral system is another patient who falls through the cracks.
The workflow you have today was designed around paper and phone calls. Your patients — and your team — deserve something better. Getting started takes less than a day.
Get Started
Ready to modernize
your referrals?
Tell us a bit about your clinic and we’ll show you exactly how it works for your workflow. We typically respond within one business day — often the same day.